Our number one priority was to keep our people safe and connected. While most of our office-based employees worked from home the entire year, people at the Ungava Spirits plant, Foreign Affair winery and Hiram Walker & Sons distillery and our commercial sales force and merchandisers continued as usual, albeit in difficult circumstances with strict health and safety protocols and personal protective equipment in place. The situation called for new policies and practices, as well as tools and resources to help people manage the stress.
People and Culture
In a difficult year for everyone around the world, we also witnessed the incredible commitment, resilience and creativity of our team.
As we evolve our relationship with our people, our focus will be on engaging and leading our teams with effectiveness and positive impact.
To help as best we could, we dialled up communications and focused on employee well-being. This included, for example:
Quarterly newsletters and town hall meetings, as well as small-group, virtual coffee chats with executives
An ongoing blog from our Director of Human Resources who shared her personal pandemic experiences
Extending our vacation policy to allow unused days to be carried over to the next year
Curating a series of resources and tools for balancing work and family
Conducting surveys to check in on people and find out how they were feeling about returning to work
Ensuring that leaders prioritized conversations with their teams and shared their own vulnerabilities